Guide To File Claim For Monos Luggage Warranty - Warranty Venge (2024)

FAQs

How does Monos warranty work? ›

All Monos luggage purchased directly from us is backed by a lifetime warranty extended to the original owner of the item. Monos products purchased through authorized third-party retailers are also backed by our lifetime warranty. The warranty covers: Cracks or breaks in the shell.

While the suitcase does scuff easily, if you don't mind the cosmetic impacts, this is a great piece of luggage for your next trip.

We may, in our sole and absolute discretion, charge a restocking fee of 5% of the purchase price of the product returned. Additionally, you will have to bear all delivery costs (if any) associated with the return and exchange of the product.

If your product was purchased within the last 12 months, the warranty lies with the retailer during this period. Your suitcase, therefore, is to be returned to the store with your proof of purchase. If it is a manufacturing fault, they should be able to provide you with a replacement or refund.

You usually have to present proof of purchase with store receipt to claim luggage repair under warranty. Always keep the warranty certificate in a safe place and it is good to keep the product tags as well. Some luggage manufactures also require you to register your warranty with them.

Both brands showcase meticulous attention to detail and visual appeal, qualities often found in higher-priced alternatives. Where Monos truly sets itself apart, however, is through its notable commitment to sustainability and its high quality design, influencing the elegant simplicity of its products.

I found that the Away Large Flex bag was more durable when it came to withstanding scrapes and smudges, but the Monos bag showed no sign of trouble in use—those wheels could handle any terrain, the handles were sturdy and my belongings were well protected under the exterior shell.

While I've tried minimalist luggage from Away, Samsonite, and Cakpak, Monos is still my go-to for all of my travel bags and accessories. The Canadian-based company makes suitcases and accessories that prioritize simple, functional designs at competitive prices.

A: If a mark or scuff mark has appeared on your hard luggage, fear not. Reach for a magic eraser (yes, that's a real thing — just ask google), carefully testing the eraser on a small, inconspicuous area of your case first.

Please contact customer service if you have not received an email confirmation of your return after 14 days. If for any reason you are not satisfied with your purchase, you can return your order within 30 days of delivery of your package. Products returned must be in original condition.

What is special about Monos luggage? ›

Monos bags are made with German Makrolon polycarbonate – an aerospace-grade material that is both light and nearly impossible to break. Because of its flexibility, it can take rough handling in case you need to check it. It is supposed to be resistant to dents because the material has some flex.

Everything I wrote about the Check-in Medium suitcase above in terms of the zipper strength, polycarbonate shell quality and colour maintenance are also true for the Carry-on Pro bag. I'll also add that the carry-on nests perfectly inside the Check-in Medium bag, which is a must for storage.

Return it to the store instead of shipping it back

Sometimes, you can escape a restocking fee by negotiating a return to a physical store instead of shipping the product back. Although merchants won't admit it, the restocking fee partially offsets the cost of returning the package. So don't be afraid to haggle.

In a situation where the store owner may be charging unfair restocking fees, there are several options. First, if the fee was charged to your credit card you can try to dispute the charge with your credit card company.

Failing to follow these guidelines such as skipping oil changes, tyre rotations or brake inspections can lead to premature wear and tear on your vehicle's components. If a problem arises and it's discovered that you haven't been keeping up with the recommended maintenance, your warranty claim may be denied.

The ones that aren't are still worth it -- a lifetime guarantee will protect your investment. If something breaks or you discover a defect, a lifetime guarantee will help you get your luggage repaired or replaced.

Both brands showcase meticulous attention to detail and visual appeal, qualities often found in higher-priced alternatives. Where Monos truly sets itself apart, however, is through its notable commitment to sustainability and its high quality design, influencing the elegant simplicity of its products.